Field Marketing Agency for the UK & Europe

Service Innovation Group is an experienced field marketing agency helping brands improve retail execution, increase sales and gain clearer in-store insight. We deliver field sales, merchandising, audits, mystery shopping, POS installation and real-time reporting across the UK and Europe.

Retail colleague checking products on a store shelf
Retail execution, measured in the field

Store visits, audits, merchandising and reporting across the UK and Europe.

WHO we are

Field marketing expertise with European scale

Since 1979, Service Innovation Group has helped brands turn strategy into measurable action at the point of sale. We combine trained local teams, consistent processes and real-time reporting to deliver accountable programmes across retail, B2B and international markets. From tactical launches to multi-market programmes, our teams improve visibility, customer engagement and sales performance.

Colleagues reviewing retail reporting on a tablet
Real-time reporting
Colleague setting up a promotional display in store
In-store execution
Colleague merchandising products on supermarket shelves
Merchandising support

WHAT WE DO

Field marketing services built around retail execution

Field sales

Strategic, tactical and syndicated field sales teams that build relationships, increase distribution and drive commercial outcomes. Explore field sales services.

POS and display installation

Retail fixture installation, point of sale displays, maintenance, product hardware and in-store activation support. Explore POS installation services.

Crowdsourcing and data collection

Rapid surveys, location feedback, market research and high-volume data collection to support faster decisions. Explore crowdsourcing services.

WHY SIG?

Why brands choose Service Innovation Group

SIG combines local field expertise with international reach, helping brands scale activity across 24 European markets while keeping execution consistent, measurable and accountable. Supporting brands since 1979, SIG is a certified B Corp, Living Wage Employer, Great Place to Work certified organisation and POPAI member.

  • 24 markets covered across Europe
  • Retail execution, sales and insight under one partner
  • Flexible tactical and ongoing programmes
  • Real-time reporting and clear performance visibility
  • Supporting brands since 1979

Markets we serve

We work with brands, retailers and businesses across the UK, Europe and wider international markets.

Our approach combines global reach with local market knowledge, helping clients adapt activity to local audiences, retail environments, cultural expectations and commercial goals.

Supporting brands since 1979, with 24 markets covered across Europe, including:
UK & Ireland
Spain
Germany
Portugal
France
Italy
Benelux

FAQS

Frequently asked questions about field marketing

What does a field marketing agency do?

A field marketing agency plans, manages and delivers activity in physical retail and sales environments. This can include field sales, merchandising, audits, POS installation, mystery shopping, product launches and reporting.

How does field marketing improve retail performance?

Field marketing improves performance by increasing product visibility, checking stock and compliance, supporting retailers, training teams and gathering real-world insight that helps brands act faster.

Does Service Innovation Group support field marketing across Europe?

Yes. Service Innovation Group supports brands across the UK and Europe, with 24 markets covered and wider global field marketing and retail execution capabilities.

Can field marketing be used for short campaigns?

Yes. Field marketing can support tactical campaigns, seasonal launches, product rollouts and ongoing retained programmes depending on the brand’s objectives.

What field marketing services does Service Innovation Group provide?

SIG provides field sales, field merchandising, retail audits, POS and display installation, mystery shopping, crowdsourcing, data collection and retail execution support.

GET STARTED

Ready to improve retail execution?

Speak to Service Innovation Group about a field marketing programme built around your stores, customers and growth targets.

Contact us