Financial Services – REACT Solution

Service Innovation Group deployed full-time teams across Europe in key card member cities to ensure newly acquired merchants were visited and onboarded for a leading financial sector services provider.

To support our dedicated full-time teams, Service Innovation Group also deployed our industry-leading REACT solution.

This team was live across 15 cities in 2019/20 to visit and engage with local, targeted merchants.

Results

• 230,000 merchant visits completed across 2018-2019
• 300 + Agents working across Europe
• 82% of merchants left with a positive outcome in siting POS
• Provide a warm welcome to new retailers
• Siting of POS across outlets
• To provide entry audit
• Our agents engage with 76% of decision-makers in store.
• Provide localised targeted campaign coverage for Wimbledon Tennis
• Provide feedback on merchant satisfaction
• Educate the merchant on the key offerings of financial services provider

We have vast experience of working with customers to help grow their sales within the financial sector.

Talk to us today to find out how we can help grow your reach across potential retailers. Contact us